People typically associate the word skills with either hands-on creativity or digital activities. While these skills will be vital to the future of work, the most important skills you'll need are people skills.
People skills are interpersonal skills that cover personal effectiveness, interaction skills, and intercession skills. These are necessary to build a solid relationship with those you work for, work with, and with clients in your respective organisation.
Having people skills will make you an asset to any organisation now and in the future. They are skills that you can develop remotely from the comfort of your home, so you don't need to worry about time constraints.
Upgrading Your People Skills
As stated above, people skills are the skills you need for daily interactions. It is typically defined as patterns of behavioural interactions with others. How do you work this into your everyday life? We expound on three primary aspects, including a bonus point on public speaking that is sure to help in the workplace.
Especially when life now largely consists of remote work and social distancing, you’d want to maintain good people relations despite the lack of intimacy.
1. Intercession in the Workplace
Intercession is your ability to intervene when there are two or more parties with conflicting ideas. It’s similar to negotiation but it requires empathy and patience by placing yourself in the shoes of those persons with conflicting odds. To be good at intercession, you need to effectively determine the deal point and leverage of all parties involved.
Great leaders should display this skill in the workplace when they manage people. If you intend to earn a leadership position in the future, practice this skill to help easily resolve disputes with or between others during disagreements.
2. Personal Effectiveness
Personal effectiveness is a communication skill that has to do with how you present yourself to those around you. Before you can achieve personal effectiveness, you need to know and understand your limits. You also need to recognise the boundaries of those around you to make good decisions based on logic rather than emotions.
Like the intercession skill, personal effectiveness also requires good listening skills and empathy. This skill is highly essential for human resource management and psychologist careers.
3. Interaction Skills
This one is simple and straightforward. Having good interaction skills means that you can effectively communicate with others irrespective of the circumstances. You need to constructively convey messages to others and make sure that the message is received without hostility or misunderstandings.
This isn't limited to face-to-face communication. Employers want people who can interact digitally as well. How effective are you at using applications by web developers to pass messages over the air? Do your messages prompt the required emotions or are they always misleading? Ask yourself these when delivering your message across.
4. Public Speaking
Do you know how to address a crowd or do you shy away from making speeches? Excellent public speaking is another skill that you need for the future workspace. Unless you intend to work behind a computer as a software engineer or IT specialist, it is always beneficial to improve your public speaking skills.
The best way to become an impressive public speaker is through practice and adequate preparation. Ahead of a public speech, present in front of a smaller audience. They could be family members or friends. When you're on the stage, visualise yourself in the same room you practiced in with the people you were comfortable with. To avoid feeling overwhelmed, try panning across the crowds to acknowledge them instead of focusing on a certain spot. When you feel nervous, take a deep breath and continue.
Many of the people skills you need to survive in the future workspace require a blend of confidence, empathy, and assertiveness. If you’re lacking in these qualities, it’s good to start building on it before it gets too challenging.
Adding these skills on top of digital proficiency will make you an asset to any company in various industries across the globe. It doesn't matter if you are job hunting now or in the next 10 years, these skills will never become obsolete or out of date.
This post is contributed by Career Karma, an online marketplace that matches career switchers with coding bootcamps.
Artur Meyster is the CTO of Career Karma (YC W19). He is also the host of the Breaking Into Startups podcast, which features people with non-traditional backgrounds who broke into tech. Find him on Twitter and LinkedIn.
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